At GeorgesDaoud, we are committed to protecting your privacy and handling your personal information responsibly and transparently. This Privacy Policy describes how we collect, use, disclose, and protect your data when you interact with our website and services.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our website or services.
1. Information We Collect
We collect information to provide better services to our users and improve our business operations. The types of information we collect include:
a. Personal Information
This includes information that you voluntarily provide when:
- Filling out contact forms
- Signing up for our newsletters
- Requesting services or support
- Participating in surveys or promotions
Personal data we may collect:
- Full name
- Email address
- Phone number
- Company name
- Job title or position
- Billing and shipping address (if applicable)
- Payment details (processed securely through third-party providers)
- Any other information you provide via our forms or contact channels
b. Automatically Collected Information
We collect certain information automatically through cookies and similar tracking technologies:
- IP address
- Browser type and version
- Device information
- Geographic location
- Referral URLs
- Pages visited and time spent
- Clickstream data
This information helps us understand how users interact with our site, improve our content, and enhance the user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
a. Service Delivery
To provide our products and services, respond to your inquiries, and manage customer relationships.
b. Communication
To send important information such as service updates, changes to policies, newsletters, promotional offers, and announcements.
c. Personalization
To tailor our offerings based on your interests, usage patterns, and preferences.
d. Website Improvement
To analyze trends, monitor website performance, and enhance the usability and effectiveness of our website.
e. Compliance and Security
To comply with legal obligations, resolve disputes, enforce agreements, and detect/prevent fraudulent or malicious activities.
3. Use of Cookies and Tracking Technologies
Cookies are small data files stored on your device that help us improve functionality and user experience. We use cookies to:
- Remember user preferences
- Analyze website traffic
- Deliver relevant advertising
- Measure marketing campaign performance
Types of cookies:
- Essential cookies: Required for site operation
- Analytical cookies: Help us understand visitor behavior
- Marketing cookies: Assist in delivering targeted content
You can manage your cookie preferences through your browser settings. Note that disabling cookies may limit some functionality of our site.
4. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal data. However, we may share your information with:
a. Service Providers
Trusted third-party vendors who help us operate our website, process payments, deliver communications, and analyze data. All vendors are required to maintain the confidentiality of your data.
b. Legal Requirements
We may disclose your information to authorities when legally required, such as in response to subpoenas, court orders, or other legal processes.
c. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We take data protection seriously and implement appropriate security measures to protect your information from unauthorized access, disclosure, or loss. Our safeguards include:
- Encryption technologies
- Firewalls and intrusion detection
- Regular security audits
- Access controls and authentication mechanisms
Despite these efforts, no system can guarantee 100% security. We encourage you to use strong passwords and avoid sharing sensitive information in insecure environments.
6. Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Right to access: You can request a copy of the data we hold about you.
- Right to rectification: You can request corrections to inaccurate or incomplete data.
- Right to deletion: You can request deletion of your data under certain circumstances.
- Right to restriction: You can request limited use of your data.
- Right to data portability: You can request a copy of your data in a machine-readable format.
- Right to object: You can object to processing based on legitimate interests.
- Right to withdraw consent: You can withdraw your consent at any time.
To exercise any of these rights, please contact us at info@georgesdaoud.com.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. Once no longer needed, your data will be securely deleted or anonymized.
8. Third-Party Links and Services
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those external platforms. We are not responsible for the privacy practices or content of third-party websites and encourage you to review their policies.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have unintentionally gathered such information, we will take immediate steps to delete it.
10. International Data Transfers
If you access our services from outside your country of residence, your information may be transferred to and processed in countries with different data protection laws. We ensure such transfers comply with applicable regulations and use appropriate safeguards.
11. Updates to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. When changes are made, we will revise the "Effective Date" at the top. We encourage you to review this policy regularly to stay informed about how we protect your data.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us using the information below:
Email: Info@georgesdaoud.com